Stillwater Auto Repair

Good honest service. I will be back.

My engine oil light came on and I took my car to an auto store to pick up oil. Then my car wouldn’t even start. Kayla was really calm on the phone and told me to run back into the store to get a jump. This saved me money on a tow. Once I managed to get back on the road, I headed straight to them and they checked it over. My battery was a dud and they got me taken care of right away. Very thankful for their service.

I've been going to Stillwater Automotive for many years now. This time, I received a standard oil change but I've had extensive work done in the past (mostly on my truck). For the oil change, I dropped off my car in the morning and it was done by late morning (there is an option to wait, if you want). One of the things I really appreciate is the extensive list of work done but also a list of recommended service. I've never felt pressure to do anything but I do like seeing upcoming issues or service. This gives me the option of budgeting the money or for doing some of it myself. In terms of previous work done, the pricing/quotes are pretty accurate and reasonable considering that the work has been done well. I recently had my son's truck repaired as it needed a new heater core. Having done this myself in the past (like 160 screws under the dash to access it), I was aware of the challenge and time required. I received a reasonable quote and the job was done well. I had scheduled the time to drop the truck off and it was done in 1 day. And, I might say, it was worth every cent as being upside down in the cab of a truck for half the day is exhausting. Anyways, I will end by saying that it is good to have a reliable mechanic that is honest and reasonable. Anyone who has had a bad mechanic, plumber, electrician, etc. can understand how valuable good service is. Highly recommended.

Took care of auto needs.

I totally love how they have been totally honest with us over the years. I recommend them to everyone I know.

I appreciate how thorough they are with my vehicle. They explain everything and provide detailed resources for me to refer back to. There are employees who are dedicated to customer service, paperwork, and pricing. I never have to wait for someone to answer my call or help me when I walk in for my appointment.

My charge light came on Friday night. I dropped off my vehicle on Saturday. Their parking lot was almost full, so I knew they had lots of cars before mine. On Tuesday, they were able to complete a warranty replacement of my alternator. They had replaced it in last year, and it was under warranty. I appreciate their honesty and integrity in dealing with me. It was a pleasure to talk with the office staff. They are always good to help me understand what's what.

The girls up front are AHHMAZING; I cant say enough good things about the customer service and work they do at Stillwater Automotive. My dad passed away last year and, like many other dads, he was the one who took care of all the vehicle/machine maintenance. I brought my car into a handful of other places before Stillwater Automotive, and almost all of them treated me like I didn't know enough (because I don't). One of the businesses even made fun of me for not knowing the name of a part. It was SO REFRESHING to call Stillwater Automotive and be talked to with respect. They take the time to explain things to me, are upfront about costs, and get the work done in a timely manner. But more than anything, I appreciate the fact that I can call them or walk in and feel comfortable and not be looked down on.

This is the only place that I will go to have our cars serviced and repaired. They are friendly, welcoming and very knowledgable. They take the time to explain what going on with your car and how they will make the repair. Excellent communication and the friendliest front desk in town. This is the place!

Thankful to God for them all.