4
Stillwater Automotive Service

My son is a freshman OSU student who took his car there because the abs light was on. Turned out the alternator was bad. They fixed it, no problem. My only concern is they tried to sell him some other services, totaling an additional $1100. One of those services being a transmission fluid change. We had the fluid changed less than 6 months ago at our mechanic in his hometown. My son tells me they were very polite and helpful. Thanks Lonnie.

Danny, I am sorry you were not happy with your son's experience here. I looked back at the report my tech did and he did have on the check out sheet that the trans fluid looked very dark and his other fluids looked like they needed changing also. That estimate also included front and rear brakes which were getting thin. My tech gets no extra pay for selling additional work so he is not trying to pitch things the car does not need. It can be somewhat subjective though to judge a cars fluids by the color. If your car had lots of miles on it before the last time your fluid was changed, there could have been a lot of crud in the trans that mixed in with the new fluid after the service and has discolored the fluid again. I've seen that happen here too. We really appreciate your business and will always tell you what we believe the car needs when you come here but we expect to work together with our customers to decide the best care of their car. One thing you will never see here is us putting any pressure on someone to do a repair we recommend. We will tell you what we think and you can tell us to stop or go. The choice is yours. Thanks again for your business and we would love to see your son in here again. He was a very pleasant young man. We have been in business at this same location for 28+ years and have done it by being fair and honest with our customers. Please call me if there is anything else I can do to correct this situation. Lonnie

- Stillwater Automotive Service
5
Stillwater Automotive Service

I have used mechanics all over this country in the last 10 years. This garage knows their business and has earned my trust over the past several years. Moving to a new town and trying to find a reputable mechanic is not an easy thing. Thanks to asking some people at church as well as doing a little research on google I settled on Stillwater Automotive. They were able to fix problems that my truck had been having for years and 4 other mechanic shops in Edmond and OKC could not fix. That was 4 years ago and I have built a relationship of mutual respect and trust with this company ever since as a regular customer. I could not recommend another shop as highly.

5
Stillwater Automotive Service

I brought a truck to Stillwater Automotive to fix an oil leak. They told me that the truck was old and rough and not worth putting the money into. Very honest and altruistic. I will be taking my vehicles here from now on!

5
Stillwater Automotive Service

Moved to Oklahoma few months ago and glad I found this shop! Great service and very friendly! Always willing to help out and give you a ride if you need one!

5
Stillwater Automotive Service

I had excellent service! The staff were very friendly and drove me to work at 7:30 am. I will definitely going back!

5
Stillwater Automotive Service

Lonnie is a great person and believes in the Lord. His staff are quick, professional, kind and understanding. Lonnie gives more than fair pricing, and just all around nice folks. Have let them take care of my car for years and will continue as long as time is. The lady desk clerk is sharp and fun to talk with, so glad she joined this crew. But miss Robbie, good luck to Robbie. Thank you

5
Stillwater Automotive Service

Stillwater Automotive is fantastic to work with...they are prompt, courteous, and professional! Robbie went out of his way to work with my daughter as a student at OSU. He also gave me a complete run down of what was going on with her car and what could be done, should be done, or what could wait to be fixed. No doubt in my mind they are a top notch service people and I greatly appreciate how they handled the entire situation!

5
Stillwater Automotive Service

Lonnie and his entire crew are professional, honest, hard working and 100% reliable. When someone is looking for a good mechanic in town, I always recommend Stillwater Automotive.

5
Stillwater Automotive Service

If I wasn't already a life-long fan of Lonnie Daugherty and Stillwater Automotive, I would be now. Last night I didn't make it to the shop before it closed to pick up my car. Nor had I asked them to leave it out for me. Nor had I called to say I was running late. So my ride took me home. I called Lonnie, he hopped in his truck, picked me up at my door, and drove me to the shop to get the car. (We are a one-car household) The man is a prince. Use his shop. Thank you Lonnie!

5
Stillwater Automotive Service

My husband and I had a great first experience here this week! The work was done quicker than I expected and the customer service couldn't have been better. From Kala assisting us with our warranty issues, to Lonnie personally taking care of us after hours, to the gentleman who gave me a courtesy ride home, everyone was exceptional. Although we hope to not have any more vehicle issues, we will definitely be back when we do!

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